Built on a reputation of putting our customers first and adding value to their charitable gambling operations, 3 Diamond is a one stop shop for all of your charitable gambling needs including pull tabs, electronic pull tabs, linked bingo, paper bingo, meat raffles, tipboards, and equipment.
We are beyond thankful for all of the customers we have had the opportunity to work with and we look forward to earning the business of those that we haven't.
With warehouses throughout Minnesota (Spring Lake Park, Winona, Duluth, and St. Cloud) we can provide you the service and products that your charity deserves.
"Our success is the result of caring more than others think is wise, risking more than others think is safe, dreaming more than others think is practical, and expecting more than others think is possible" -Anonymous
I am very happy working with 3 Diamond. I have been working with them for the past 7 years and our club has been with them for over 15 years. They go above and beyond to help myself and our club out. They usually have answers for any questions that I ask, and if they don't have the answer, they help me find one. If there is an issue with the electronic games, they are on it to help get them fixed, even if it's the weekend. I, for one, love working with the team at 3 Diamond.
I am blown away with the service I receive from 3 Diamond employees. They are friendly, honest, reliable and operate with integrity. They are also very knowledgeable and even if they don't know the answer to my questions they will find the answer and get back to me. I have been a gambling manager for 2 different organizations over the years and one of them was using another company and I made the switch. No one can beat 3 Diamonds customer service. The bar owners said they were so happy with the switch too. - It's unheard of to have this level of customer service but we are sure glad we have it as it makes our jobs much easier. The positive energy my rep gives is contagious and puts me in a great mood! Thank you 3 Diamond!
I have been the Gambling manager for the Chisago City Fire Relief for the past 25 years. We have used one vendor the entire time. People ask me why I don't use other vendors. My response has always been: They have the games that we need and their service is incredible. We average over 120 games each month. They are able to provide quality paper pull tab games, tip boards and raffle tickets. We along with other organizations have jumped into the new world of electronic games. Three Diamond along with EGS provide a great solution that has an easy online interface for managing the games and providing daily reports. We have increased our gross receipts by 40% since adding etabs and bingo to our 3 locations. I believe choosing a vendor that can provide quality products and service and is knowledgeable with the current legislative actions in our state is key to a successful business. Three Diamond provides that for me and my Organization.
We have been customers of 3Diamond since 2013 when we started our operation. Spanky and his team have helped us through the beginning learning process, transitioning to new things(electronics), and guiding us with our everyday operations. Their response time is immediate and patience is shown with all of our inquiries. We know we can count on them if we have questions, problems, or need advice on making our organization more successful. They have become not only business partners, but friends. We would recommend 3Diamond to anyone wanting professional, proficient, and high quality service and products. They are 2nd to none!
3 Diamond has been there for me from day 1, when I became a Gambling Manager over 4 years ago and knew very little about the industry. They helped me navigate adding electronics to our sites, and always help with any question I may have. The integrity that this company has shown me and our organization over the last four years has been amazing. I can tell they really do CARE about their customers, the players, and most importantly helping the Charity keep as much of their profits as possible to give away to their community. 3 Diamond is a company that I trust completely and have been lucky enough to call my friends. Need more?? Because I could go on and on.....about you guys!! Everyone I've ever dealt with at 3 Diamond has been top notch!
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